BALTIMORE UP LLC SMS/TEXT MESSAGING POLICY
Effective Date: February 23, 2026
Last Updated: February 23, 2026
Overview
This SMS/Text Messaging Policy explains how Baltimore UP LLC communicates with individuals by text message when they voluntarily provide a mobile telephone number to us. It describes what you can expect to receive, how to control your preferences, and your rights and obligations related to our messaging programs. By providing your mobile number and opting in to receive text messages from Baltimore UP LLC, you agree to the terms of this policy.
This SMS/Text Messaging Policy incorporates by reference our Website Privacy Policy, found at https://jonathand367.sg-host.com/privacy-policy, our California Consumer Privacy Act Privacy Policy, found at https://jonathand367.sg-host.com/california-privacy-policy, our Terms and Conditions of Use, found at https://jonathand367.sg-host.com/website-terms-and-conditions, our Website Cookie Notice, found at https://jonathand367.sg-host.com/cookies-policy, and our Accessibility Statement, found at https://jonathand367.sg-host.com/accessibility-statement.
Programs Covered
This policy applies to all text message programs operated by Baltimore UP LLC, including but not limited to account notifications, transactional alerts, customer support messages, security verifications, appointment or delivery reminders, and promotional or marketing messages (collectively, the “SMS Program”).
How We Obtain Your Mobile Number and Consent
We collect your mobile number directly from you when you provide it to us through our website, mobile applications, in-person forms, customer support interactions, event registrations, or other channels. If you opt in to receive texts, you consent to receiving automated or non-automated text messages from Baltimore UP LLC at the mobile number you provided. Your consent to receive marketing texts is not required as a condition of purchasing goods or services. If you provide a mobile number for another person, you represent that you are authorized to do so and to consent on their behalf.
Types and Frequency of Messages
The specific content and frequency of messages will vary by program. Transactional and service-related texts are sent as needed to provide the requested service (for example, order updates, account alerts, or support communications). Marketing or promotional texts are sent periodically. Message frequency may vary and may increase in response to your interactions with us.
Costs and Charges
Message and data rates may apply to each text message sent or received in connection with our SMS Program, as provided in your mobile telephone service plan. Please contact your mobile carrier for pricing plans and details.
How to Opt Out
You may opt out of the SMS Program at any time. To stop receiving text messages from a specific program, reply STOP to any message you receive from that program. After you send STOP, we may send a one-time confirmatory text message to verify your opt-out. You can also manage your messaging preferences by contacting us using the information in the “Contact Us” section below. Please note that opting out of marketing texts will not affect our ability to send you transactional or service-related texts that are necessary to fulfill your requests or manage your account, unless you separately opt out of those communications where available.
Help and Support
If you need assistance with our SMS Program, reply HELP to any message or contact us using the information in the “Contact Us” section below. We will provide information on how to opt out and obtain further support.
Eligibility and Mobile Carriers
The SMS Program is intended for individuals in the United States who are the authorized users of the mobile number provided. Supported carriers may vary and are subject to change. Delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Your Responsibilities
You agree to provide an accurate mobile number that you own or control and to promptly notify us if you change or deactivate that number. If you port or deactivate your number, you should opt out before the change to avoid messages being sent to the new owner of the number.
Privacy
We handle personal information, including mobile numbers and message content where applicable, in accordance with our Website Privacy Policy, found at https://jonathand367.sg-host.com/privacy-policy. Please review our Website Privacy Policy for details about what information we collect, how we use it, and your choices. By participating in the SMS Program, you acknowledge that messaging may be performed through third-party service providers acting on our behalf. Do not include confidential, sensitive, or payment information in text messages.
Security and Sensitive Content
We will never ask you to share passwords, full payment card numbers, Social Security numbers, or other sensitive personal information by text. If you receive a suspicious message that appears to be from Baltimore UP LLC, please contact us using the information in the “Contact Us” section and do not respond to the message.
Program Changes and Termination
We may modify or suspend the SMS Program or this policy at any time. Changes will be effective when posted or communicated, and your continued participation constitutes acceptance of the changes. We may terminate your participation at any time with or without notice, including in cases of suspected misuse or violation of this policy.
Dispute Resolution and Governing Terms
Your participation in the SMS Program is also subject to our Terms and Conditions of Use, found at https://jonathand367.sg-host.com/website-terms-and-conditions, or other applicable customer agreements. Any disputes arising from or related to the SMS Program will be handled in accordance with those governing terms, including any applicable disclaimers, limitations of liability, and dispute resolution provisions.
Contact Us
If you have questions, need help, or wish to update your messaging preferences, please contact Baltimore UP LLC at: 3605 Philips Highway, Jacksonville, Florida 32207, info@baltimoreupshot.com, or 904-602-7825
California and Other State Notices
California and other state residents may have additional rights regarding their personal information, which are described in our California Consumer Privacy Act Privacy Policy, found at https://jonathand367.sg-host.com/california-privacy-policy. We will honor applicable state and federal requirements related to text messaging and privacy.
Acknowledgment
By providing your mobile number to Baltimore UP LLC and opting in to receive text messages, you acknowledge that you have read and agree to this SMS/Text Messaging Policy.